Shipping policy

Shipping Policy

NancyTalesStudio products are made to order and fulfilled by our production and fulfillment partner.

Processing and shipping times may vary depending on the product, destination, and fulfillment location. Estimated delivery information will be shown during the checkout process when available.

Once your order has shipped, you may receive tracking information by email when tracking is available.

Please make sure your shipping address is correct before completing your order. NancyTalesStudio is not responsible for delays or delivery problems caused by an incorrect or incomplete address.

Shipping delays may occasionally occur because of circumstances outside our control, including carrier delays, customs processing, weather, or other unforeseen events.

If you have a question about your order or shipping, please contact us through the contact information provided on our store.

Shipping Costs

Shipping costs are calculated based on the product, destination, and applicable shipping rates. The available shipping options and costs will be displayed at checkout before you complete your purchase.

For orders shipped within Italy and the European Union, shipping rates may vary depending on the items in the order and the fulfillment location.